What is the term for an integrated software system that connects core business processes across an organization?

What is the term for an integrated software system that connects core business processes across an organization?

• A. Customer Relationship Management (CRM) system.
• B. Supply Chain Management (SCM) system.
• C. Enterprise Resource Planning (ERP) system.
• D. Content Management System (CMS).

Answer: (C)

An integrated software system that connects core business processes across an organization is called an Enterprise Resource Planning (ERP) system. ERP brings finance, HR, manufacturing, supply chain, and other functions into a single coherent system with a shared database. This enables real-time visibility, standardized processes, and cross-department workflows, which improves efficiency and decision making. While CRM focuses on managing customer interactions, SCM on coordinating suppliers and logistics, and CMS on managing digital content, none of these provide the broad, organization-wide integration that ERP offers. That’s why ERP is the term that best fits the description.

An integrated software system that connects core business processes across an organization is called an Enterprise Resource Planning (ERP) system. ERP brings finance, HR, manufacturing, supply chain, and other functions into a single coherent system with a shared database. This enables real-time visibility, standardized processes, and cross-department workflows, which improves efficiency and decision making. While CRM focuses on managing customer interactions, SCM on coordinating suppliers and logistics, and CMS on managing digital content, none of these provide the broad, organization-wide integration that ERP offers. That’s why ERP is the term that best fits the description.